Blog
5 Negotiation Mistakes You Might Be Making…..Without Even Knowing!
1. Making Assumptions We can make assumptions based upon previous experiences, and that can often be an expensive mistake. We often assume what the customer did last year, last month or last week, will be what they'll do today or going forward. However, there may well...
Six steps to developing and executing a successful negotiation – Part three
In this third and final part we will look at the last two of the six steps: The execution itself Completion review Step Five: Executing. Successful execution is down to how we negotiate, how we behave and the language we use or don't use. When planning, we...
Six steps to developing and executing a successful negotiation – Part two
In my last blog I spoke about the first two of the six steps to developing and executing a successful negotiation: Scoping Stakeholder management. In this second part I will be focusing on the next two steps: The impact of power Planning Step Three: Impact of...
Six steps to developing and executing a successful negotiation – Part one
In a recent webinar I spoke about the six steps to developing and executing a successful negotiation. These are: Scoping Stakeholder management The Impact of Power Planning Execution Completion review Over the next three blogs I’ll take a look at these six steps in...
Adapting Training in ‘The New Normal’
I really enjoyed being a guest on Scott Hunter's 'How might we.....?' podcast recently. With occasional meanderings, we discuss my thoughts, apprehensions and experience of developing online training sessions along with the lessons I've learned over the last few...
Five ways to negotiate in the ‘new normal’
As business returns to some form of normality trading margins are going to be coming under increasing pressure. Many customers are already demanding terms improvement to make up for the profit hit they've taken over the last few difficult months. Recently I ran a 30...
Online Negotiation Training: Why did I wait so long?
What's the old proverb? "Necessity is the mother of invention" Well, if my online negotiation training is anything to go by, that is absolutely the case. When the Covid-19 lockdown was introduced in March 2020 I was faced with having to quickly flex my business to...
Confessions of a Global Changemaker : Sammy Blindell Interview
Sammy got me to dig deep into my hardest moments in business, along with my best business growth success strategies and some sneaky tips too!
The BizBanter podcast goes live
I'm delighted to introduce you to the BizBanter podcast....a business podcast without the fluff! My good friend Jez Hunt and I have been planning/threatening to do this for a while now and finally it's launched! Bizbanter was born out of an idea to offer something...
My Heart Shaped Decisions
I was delighted recently to be invited to appear on Graham Frost's excellent 'Heart Shaped Decisions' podcast. In a short 30 minute interview I shared with Graham my 'back story', my highs and lows and where my heart rather than my head has led me over the course of...